Reservation Conditions
To make a reservation, you must have reached the age of majority in your country of residence.
You guarantee us you are financially responsible for the payment of services contracted through us.
You may start your reservation request through the reservation application form by e-mail, by phone or through the Web.
Reservations are only made upon 30% payment of your stay, either through Western Union or a bank deposit.
Administration fee for all rents: U$D 40.- .
After hours rents: U$D 20.
San Telmo in Style cannot guarantee accommodation availability until your reservation is confirmed.
Only after the RESERVATION deposit crediting has been verified will the reservation be confirmed.
The amount to be sent shall be confirmed via e-mail or through the Web.
Means of Payment
Full payment shall be made on your arrival, in US dollars in US dollars and/or its equivalent in euros at our headquarters.
The tenant shall make a guarantee deposit, the amount of which varies in relationship to the duration of his stay and category of apartment reserved.
This shall be paid in cash or traveller checks. In all cases, the deposit shall be reimbursed once the stay has finished.
If there are damages, the tenant shall pay them in accordance with the cost.
Particular Conditions
San Telmo in Style commits to providing the promised service quality and excellence. For such purposes, the 365 days of the year, regardless of day or time, a Staff member will welcome you on arrival, assist you during your stay and see you off when you depart.
We do not set a check in or check out time, understanding that this benefit is for your satisfaction and comfort.
It will be necessary to have certain information, such as the names and ages of all the people that will stay in a facility. Accommodating more guests in the facilities than what was previously established in the contract is sufficient reason for eviction. Home owners and San Telmo in Style reserve the right to refuse admission.
If the guest finds any kind of inconvenience or fault in the facilities’ functioning, he should inform San Telmo in Style as soon as possible. The company will do its best to solve the problem.
Unless otherwise provided, the rent includes all the property’s services and taxes. (The Property’s Common Expenses, Taxes, Light, Gas, Telephone, Water and TV Cable Bills). The stay, guarantee deposit and full commission are paid on your arrival to the apartment.
All the apartments have been previously selected by the company’s personnel.
All of them are fully furnished and equipped with full tableware and linen.
Most of the apartments listed in this site may be reserved for a minimum stay of 1 week. Whenever there is a daily rate stated, there is a minimum 5 day stay.
The maximum stay shall be of 6 months (in accordance with applicable legislation in force) with the possibility of renewing the contract for 6 months more.
San Telmo in Style is in charge of all the reservation procedures for a specified property for the period stated by the guest. Should there be an unforeseen event in the property prior to your arrival that make your stay there impossible, San Telmo in Style proposes relocating you to another apartment of similar characteristics and amenities, available at the time of your trip.
On the guest’s arrival, at the time previously agreed on by both parties, an San Telmo in Style representative shall welcome you in the rented property where he will show you how facilities are used. He will also provide useful information on the zone of residence (nearby tourist spots, means of transportation, restaurants, etc.).
At that time, the rent contract and attached inventory will be signed and you shall pay the rest of your stay plus the corresponding guarantee deposit. The guest will be given the apartment keys and will agree with the San Telmo in Style representative on the time to leave the apartment (check out).
In some cases, as indicated on the site, listed prices include maid service with the stated frequency for each case. Including this cleaning service in the rent price does not release the guest from the obligation of leaving the apartment in the same state of cleanliness that it was received.
Most of the apartments listed on this site have a telephone systems offered by local telephone companies including a limited credit for making local calls. Apartments offering this service include its cost in the rent price.
To call cellular phones, long distance or international calls and/or to extend the credit for local calls, the guest should proceed to buy pre-paid telephone cards.
At the time of the apartment’s check-out, the guest returns the property’s keys and gets his guarantee deposit back, after checking the corresponding inventory and the apartment’s general state.
Cancellation Policy
If the guest needs to cancel the reservation, the money paid is not refundable.
The money paid as rent is not refundable. If the guest wants to shorten his stay, the payment made cannot be refunded as it is considered to be a compensation for the owner on account of contract breach.
Stay Extension
Temporary rent contracts cannot be extended. They have a commencement and an expiration date, therefore, should the guest want to extend his stay in the rented property, he shall inform this to San Telmo in Style immediately to make sure that this is not reserved by another guest.
Said extension implies signing a new contract for the new agreed on period, it is subject to availability and variations that prices may have suffered.
Insurance
We strongly recommended that as time of your booking, you supply yourself/customer with insurance policy in your country to cover cancellation charges, luggage claim, medical expenses, accident and others.
Using our site /service, implies that you accept and subject yourself to all the Terms and Conditions, Privacy Policy, Reservation Conditions and Cancellation Policies. Should you not agree with these, please, refrain from using our site.
San Telmo in Style stands out for its Personalized Customer Service, Efficiency and Service Quality. It is always at the disposal of guests to supply any kind of information they might need.
You can contact us in two ways:
1.- Via e-mail at santelmoinstyle@gmail.com
2.- Over the phone to Customer Service (54-11)-4-362-6349 on Mondays to Fridays from 9:00 AM to 17:00 PM. Emergency calls:(54-9-11)-6-551-0290.